Responsible Gaming at Audrive

At Audrive, we want your time with us to stay enjoyable, safe and in your control. This page explains the tools, guidance and support we provide, and where you can turn if gambling stops feeling like fun.

Our Commitment to Safe, Responsible Play

Whether you know us as Audrive or Au drive, our promise is the same: your wellbeing matters more than any bet. We design our casino so that playing is a choice you stay in control of, never a pressure. We give you protection tools from day one, train our support team to spot concerning behaviour, and never encourage you to chase losses. We also keep our promotions clear, so you can decide with full information. Gambling is for adults aged 18 and over in Australia, and we ask every player to treat it with care. If you ever feel unsure about your play, we won’t judge you. We’ll help you take a break, adjust your limits or find expert support.

Gambling Is Entertainment, Not Income

Please think of gambling as paid entertainment, like a night at the movies, rather than a way to make money. Outcomes are random and the house always has an edge, so no strategy can guarantee a profit. Only play with money you can comfortably afford to lose, after rent, bills, groceries and savings are covered. Never borrow to gamble, and never use funds meant for essentials. Decide your budget before you log in, and treat any win as a bonus rather than something to rely on. If you catch yourself hoping a win will fix money worries, that’s a good moment to pause and talk to someone.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually, and it can happen to anyone. Noticing the signs early is a strength, not a weakness. Common red flags include:

Behavioural: spending more time or playing more often than planned, struggling to stop, hiding your play from family, or neglecting work and relationships.
Financial: chasing losses, borrowing money, selling belongings, missing bills, or raising deposits to feel the same excitement.
Emotional: feeling anxious, irritable or guilty after playing, gambling to escape stress or low mood, or feeling restless when you try to cut back.

If several of these sound familiar, please reach out to us or a support service. Acting early makes change much easier.

Player-Protection Tools We Offer

We give you a full toolkit to stay in charge of your play. You can use any of these at any time:

Deposit limits: cap how much you add daily, weekly or monthly.
Loss limits: set the maximum net amount you’re willing to lose in a period.
Wager limits: restrict the total amount you stake over a period.
Session time limits: decide how long each session can last.
Reality checks: regular reminders showing how long you’ve played and what you’ve spent.
Cool-off periods: a time-out from 24 hours up to several weeks.
Self-exclusion: short, medium or permanent breaks.

In line with Australian restrictions on credit-card gambling, we don’t accept credit-card deposits. This helps you play only with money you actually have.

How to Set and Adjust Your Limits

Open the Responsible Gaming or Player Protection section of your account, choose the tool you’d like, enter your amount or time period and confirm. It takes only a minute. If you lower a limit or make it stricter, it usually applies immediately. If you want to raise or remove a limit, we apply a cooling-off delay, so the change takes effect only after a set waiting period, usually 24 hours or more. This protects you from impulsive decisions made in the heat of the moment. Review your limits regularly, especially when your circumstances change. Our support team can walk you through every step if you need a hand.

Age Verification and Protecting Minors

You must be at least 18 years old to open an account or play at Audrive. We verify your age and identity during registration, and we may ask for documents such as a driver’s licence or passport before withdrawals or at other points. Accounts found to belong to anyone under 18 are closed. We take this seriously because gambling can cause real harm to young people. Please never share your account details, and always log out on shared devices. If you suspect someone under 18 is using our site, tell our support team straight away. Your information is handled securely and used only for verification and compliance.

Protecting Minors at Home

If children or teens share your home or devices, a few simple steps make a real difference. Keep passwords and payment details out of reach, and never save card details on shared devices. Install parental-control or filtering software such as Net Nanny or Qustodio, or use built-in tools like Apple Screen Time and Google Family Link. Gamban can block gambling sites and apps across your devices. The Australian eSafety Commissioner also offers practical guides for families. Most importantly, talk openly with young people about gambling risks, including gambling-style features in some games, so they feel comfortable coming to you with questions.

Self-Exclusion

If you need a firm break, self-exclusion is available. Contact our support team or use your account settings, then choose a short (1 to 3 months), medium (6 to 12 months) or permanent period. We’ll close your access, stop marketing messages and prevent you from reopening an account for that time. A permanent exclusion cannot be reversed. Self-exclusion at Audrive is managed by us directly, not through a central database. Australia’s national register, BetStop, covers licensed Australian wagering providers and doesn’t extend to our site, so we encourage you to register with BetStop as well. Consider blocking software like Gamban too, because exclusion with us doesn’t automatically apply to other operators.

Where to Get Help

You’re not alone, and support is free and confidential. In Australia, you can contact:

Gambling Help Online: call 1800 858 858 any time, or chat online at gamblinghelponline.org.au.
Lifeline: 13 11 14 for crisis support.
Beyond Blue: 1300 22 4636 for mental health support.
National Debt Helpline: 1800 007 007 for free financial counselling.

If gambling is affecting you or someone you care about, please take that first step today. You can also contact our support team at any time to set limits, take a break or self-exclude. Asking for help is brave, and we’ll always respond with care and respect.